CB
Caroline B
1 reviews | Active since Dec 2019
20 May 2022, 15:17
Bad
Worst customer service. They have had my phone for 11 days, and come up with bad to no excuses for the delay. Phoning them doesn't help. I am beyond frustrated with their lack of service & communication.
Helpful (0)
Replies (4)0
Replies (4)
DSV Road's replyOfficial
20 May 2022, 15:32Good day Caroline B,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply20 May 2022, 15:32
Official
Good day Caroline B,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
CB
Caroline B's updateReviewer Update
20 May 2022, 15:34Sure, that's what the lady on the phone said over an hour ago.
CB
Caroline B's update20 May 2022, 15:34
Reviewer Update
Sure, that's what the lady on the phone said over an hour ago.
CB
Caroline B's updateReviewer Update
23 May 2022, 11:00Still no feedback??
CB
Caroline B's update23 May 2022, 11:00
Reviewer Update
Still no feedback??
DSV Road's replyOfficial
23 May 2022, 11:24Good day Caroline B,
We apologize for the delay, we have escalated to the relevant department to contact you today and arrange delivery.
Kind Regards,
DSV Management
We apologize for the delay, we have escalated to the relevant department to contact you today and arrange delivery.
Kind Regards,
DSV Management
DSV Road's reply23 May 2022, 11:24
Official
Good day Caroline B,
We apologize for the delay, we have escalated to the relevant department to contact you today and arrange delivery.
Kind Regards,
DSV Management
We apologize for the delay, we have escalated to the relevant department to contact you today and arrange delivery.
Kind Regards,
DSV Management