bad bad bad service

I was told on the 29th of September I will have my parcel before 06/10/2017. on the 05/10/2017 I was called stating that my parcel will be delivered in the next week.

I explained that I need the parcel by 06/10/2017 as it will be my daughters birthday. Which they promised me that I will have it by 06/10/2017 between 08:00-10:00 as my work will be closing at 13:00. 10am came and gone no delivery I phoned 4 times and all 4 times I was told they will check how far the driver is while I was holding.

In total I have hold on for 105.43 minutes. which is ridiculous,

I will never ever use this courier company and I can not believe that MTN will use them for anything.

It is now 12:44 and still not received my parcel.....

Disgusted is the understatement.