Bad bad bad

I am lost for words at the treatment I am getting. This is the second Day I am not getting my Delivery. Yesterday I waited the whole Day, and when I called I was told the Driver didn't have the correct number on the System (but they sent me SMSes to confirm). Okay I understood that and rescheduled for today, now I am calling again to understand if the driver is coming then I am told the Driver left because the Address is not clear (how was he able to come yesterday and didn't have correct number, but today it's the Address). I had to sacrifice my two Days for the deliveries but I am getting very bad bad Service. I want my Delivery today. I have two Delivery references, I told the lady on one some of the Landmarks around but still. I spoke to some lady at the call centre who is not helping the situation.