BL
Bennie L
1 reviews | Active since Oct 2015
03 Dec 2015, 15:40
BAD ATTITUDE AND SERVICE!!!
This is the second time that my parcel is late!!!! Your operator Byandi has a stinking attitude and he refuses to transfer me to the manager, Pule Mogolane. I even doubt if that is the correct names!!! Your courier companiy is costing me money for lost sales!!! You put my suppliers in a bad light as well as me!!! Your DONT CARE attitude sucks!!!! I
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DSV Road's replyOfficial
04 Dec 2015, 09:24Hello Benniedl,
Please accept our apologies for your experience with our Contact Centre agent. Your complaint has been escalated to the Contact Centre manager, who will ensure that the appropriate action is taken.
The manager will be in contact with you to assist you with your query.
Kind Regards,
UTi Distribution
Please accept our apologies for your experience with our Contact Centre agent. Your complaint has been escalated to the Contact Centre manager, who will ensure that the appropriate action is taken.
The manager will be in contact with you to assist you with your query.
Kind Regards,
UTi Distribution
DSV Road's reply04 Dec 2015, 09:24
Official
Hello Benniedl,
Please accept our apologies for your experience with our Contact Centre agent. Your complaint has been escalated to the Contact Centre manager, who will ensure that the appropriate action is taken.
The manager will be in contact with you to assist you with your query.
Kind Regards,
UTi Distribution
Please accept our apologies for your experience with our Contact Centre agent. Your complaint has been escalated to the Contact Centre manager, who will ensure that the appropriate action is taken.
The manager will be in contact with you to assist you with your query.
Kind Regards,
UTi Distribution