MD
Melita D

1 reviews | Active since Sept 2017

01 Aug 2018, 06:23

Bad attitude and false information....

Bad service, false information and not reliable. Waited for a delivery for a specific day and no one seemed to be bothered to inform me why it wasn’t delivered. Yesterday they decide to deliver without me being informed and this is way after weeks, and the driver was very rude as well, he doesn’t have customer service and seem to understand.....

0
Replies (1)
DSV Road
DSV Road's reply01 Aug 2018, 09:25
Official

Good day Melita,

We sincerely apologise for level of service that you have received and for the inconvenience caused.

Please kindly provide us with the tracking number of your parcel on this email *** in order for us to follow up and resolve your query soonest.

Thank you very much.

Kind Regards,

DSV Management