Awaiting for DSV to contact me to confirm delivery appointment

On the 6th of January 2018 I went in-store to upgrade my MTN contract only to be informed they didn't have stock of the cellphone I wanted. However they told me I could have it delivered to my door within 7-14 working days. On the 9th of January the sales person phoned me to confirm that my order has been approved and confirmed my delivery address. I waited patiently until the 23rd of January when I received a bunch of SMS's stating my contract was being upgraded and changed as I set-up in-store on the 6th. Later that same day I received an SMS stating that DSV has received my order and will contact me soon regarding the delivery appointment. The reference number provided doesn't give me any more details on their site. I'm still waiting on DSV to contact me.