1 reviews | Active since Feb 2010
Avoid DSV like the plague if they are to deliver your cards
<p>I am awaiting a credit card from FNB who unfortunately chose DSV couriers to deliver it to me without any choice. DSV did not make any arrangement to facilitate the delivery, and instead just pitched up on Thursday the 13th when everybody, including myself was ready to get out of town for the Easter weekend. Since they could not deliver the card, they decided to just take off & and sit on their behinds and wait for me to forget about it. </p> <p>MY advice to DSV is: it’s about time (especially in this economic climate) if you are serious about doing business, or did I end up in this helpless bind due to some irregular tender with FNB. Whatever the case, I need to know if you are going to deliver this card before my current card expires at the end of this month.</p> <p> </p> <p>I am tired of your attitude and your call center who are of very little or no help at all. All the responses I have had either they cannot help me because I don’t have a reference number that you didn’t give me in the 1st place or they will pass the buck to another division.</p> <p> </p>
Good Day Sudesh
Thank you for notifying us about your recent experience with DSV Mounties.
We apologize that the service provided did not meet your expectations.
Your card was delivered today at 12:55 as requested.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Sudesh
Thank you for notifying us about your recent experience with DSV Mounties.
We apologize that the service provided did not meet your expectations.
Your card was delivered today at 12:55 as requested.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
