LP
Lee P
1 reviews | Active since Jun 2019
30 Aug 2020, 11:54
Appalling Service
Probably the worst courier I've ever dealt with. I have been waiting for my MTN delivery for almost 4 weeks now. You were given the wrong contact number, sure, but I have phoned you twice to change it and yet you keep using the wrong number to contact me. Delivery was promised on Friday 28/08/2020... nothing was received and no contact from DSV at all. Terrible service!
Helpful (0)
Replies (2)0
Replies (2)
DSV Road's replyOfficial
31 Aug 2020, 08:08Good day Lee P,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply31 Aug 2020, 08:08
Official
Good day Lee P,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
LP
Lee P's updateReviewer Update
31 Aug 2020, 13:00Thank you DSV! I have received my parcel. I am impressed with how quickly this was resolved. This has changed my opinion of you to a much more positive one. Thank you again
LP
Lee P's update31 Aug 2020, 13:00
Reviewer Update
Thank you DSV! I have received my parcel. I am impressed with how quickly this was resolved. This has changed my opinion of you to a much more positive one. Thank you again