Appalling Service.

Their drivers lie and say that arrived and you were unavailable when in fact they never did. I guess this is so that they can get paid for a trip they never made. They then send an SMS stating that you were unavailable at the time of delivery/collection. They do not call to say "we're outside, please come out"- instead, they shout and create a commotion at the gate, telling you to hurry up!