CB
Candice B
1 reviews | Active since Nov 2016
03 Apr 2024, 14:15
An absolute terrible mess
An absolute terrible mess. I still don't have confirmation that my shipment was cancelled and refunded after trying to cancel it the same day I paid. When I paid I also did not even get any email to say I paid etc. Just an all round mess
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DSV Road's replyOfficial
03 Apr 2024, 15:14 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply03 Apr 2024, 15:14
Official
Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management