TvdM
Tyne van der Merwe

1 reviews | Active since Feb 2021

21 Dec 2024, 10:57

Absolutely useless

Don’t ever use this company!! After us calling 4 times yesterday to confirm an urgent delivery in Durban, at 4:40pm, the driver obviously had enough work for the day and went back to the depot. He even **** and said he had come to our house, but we were there waiting the entire day. Now we have to come here on a Saturday morning to try and collect which is another sh*t show! Now idea how this courier is still in business. Nobody has a clue what’s going on.

0
Replies (1)
DSV Road
DSV Road's reply23 Dec 2024, 07:53
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management