AK
Ayanda K
1 reviews | Active since Jul 2024
03 Jul 2024, 14:32
Absolutely Unacceptable Service
I am beyond frustrated with the service from DSV Mounties Division. My delivery date has been changed three times now, and each time I reach out for an explanation, I get the same empty promise that someone will look into it. Yet, I never get any response or resolution. This is absolutely unacceptable!
The lack of communication and the constant rescheduling have caused me significant inconvenience. I expected a professional and reliable service, but DSV has failed miserably. Get your act together, DSV!
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Replies (1)DSV Road's replyOfficial
03 Jul 2024, 14:34 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply03 Jul 2024, 14:34
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
