A VERY BAD SERVICE AND BAD ATTITUDE

My Husband have been waiting for his study material for three weeks now. UTi Sun Couriers, did not deliver until now. My husband wants to prepare for his assignments and this will impact his year marks badly. I followed up with three different call centre agents, who keeps on promising to deliver the following day.<br> <br> On Tuesday I spoke to a call centre agent called Jazel. She also promised to make sure that we receive our books the following day. But nothing was delivered. We are tired of this **** service. I will advise people I know to never do business with this company. Last year my friend did not receive her books on time and she had to go to UNISA to explain why her assignments were late. They must deliver these books urgently or UNISA must cancel their contract. We can contact all UNISA students & vote for their performance and I know for the fact that they will get 3/10. I have never met so *********** people in my life. They do not have good service and bad service is understatement on their case. When you call them, you can wait 40 minutes without anyone picking up the phone. They must close down and stop calling themselves a company, as they don't know customer service.