FW
Faizel W
1 reviews | Active since Jun 2020
28 Jul 2023, 14:31
A delivery was made with an item that was damaged inside
A delivery was made with an item that was damaged inside. All DSV staff member and management was interested in was that the exterior (box) was not damaged. So they are not responsible for breakage inside.
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DSV Road's replyOfficial
28 Jul 2023, 15:07Good day Faizel Williams
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Road's reply28 Jul 2023, 15:07
Official
Good day Faizel Williams
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,