KH
Kevin H
1 reviews | Active since Nov 2020
07 Nov 2022, 12:06
***
Pathetic service. *********** staff. Was suppose to receive my bank cards on Friday before 11am ..tried 3 times to follow up no help. 6pm they called me on Friday evening to say Eish sorry Ne. Waisted half the day and really needed those cards for the weekend. Today is Monday 7th November 2022 I'm still waiting for them to arrange a new delivery..bunch of idiots. Nedbank these guys are messing your service levels up. Take note of all the complaints.
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DSV Road's replyOfficial
07 Nov 2022, 12:17Good day Kevin Heymans, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply07 Nov 2022, 12:17
Official
Good day Kevin Heymans, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management