XJ
Xander J
1 reviews | Active since Jul 2019
15 Apr 2020, 09:55
21 days and counting...
I have been waiting since the 26th of March for my ABSA credit card to be delivered. After no form of communication between myself and your company for two weeks I finally get a call from a lady telling me my card would be delivered in 3-5 business days. Well time is passed and I still don't have my card. What is funny to me is that you deliver every day to Parys ABSA yet my card is still sitting in your Warehouse gathering dust. What's even better is that I only got called when I complained. So the call was clearly lies and just meant to placate me since DSV clearly has no intention of doing their job. Funny that an essential service provider can't provide a service.
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Replies (3)
DSV Road's replyOfficial
15 Apr 2020, 11:10Good day Xander
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply15 Apr 2020, 11:10
Official
Good day Xander
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
XJ
Xander J's updateReviewer Update
15 Apr 2020, 14:57Still no contact made.
XJ
Xander J's update15 Apr 2020, 14:57
Reviewer Update
Still no contact made.
DSV Road's replyOfficial
15 Apr 2020, 17:13Good day Xander
We believe that one of our team members has reached you today to confirm the arrangements for your card. We would like to take this opportunity to thank you for engaging with us. Should you need any further assistance, please do not hesitate to contact us.
Kind Regards,
DSV Management
We believe that one of our team members has reached you today to confirm the arrangements for your card. We would like to take this opportunity to thank you for engaging with us. Should you need any further assistance, please do not hesitate to contact us.
Kind Regards,
DSV Management
DSV Road's reply15 Apr 2020, 17:13
Official
Good day Xander
We believe that one of our team members has reached you today to confirm the arrangements for your card. We would like to take this opportunity to thank you for engaging with us. Should you need any further assistance, please do not hesitate to contact us.
Kind Regards,
DSV Management
We believe that one of our team members has reached you today to confirm the arrangements for your card. We would like to take this opportunity to thank you for engaging with us. Should you need any further assistance, please do not hesitate to contact us.
Kind Regards,
DSV Management