JM
Jessica M
1 reviews | Active since Sept 2024
12 Sept 2024, 05:46
***********!!!!
DSV never delivers on time or not deliver at all. I was due to receive a parcel yesterday yet they stated the the receiver was unavailable which is not true. The driver didn't even call me. This is the second time this is happening to me this year. Earlier this year they lost my Unisa study material because they delivered to the incorrect address. The parcel they were meant to deliver today also has the incorrect address. Unisa should really stop working with DSV.
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Replies (2)
DSV Road's replyOfficial
12 Sept 2024, 13:05 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 Sept 2024, 13:05
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
JM
Jessica M's updateReviewer Update
12 Sept 2024, 17:30Thank you to Ntombi from DSV who attended to this matter in speed time. My parcel was received.
JM
Jessica M's update12 Sept 2024, 17:30
Reviewer Update
Thank you to Ntombi from DSV who attended to this matter in speed time. My parcel was received.