Worst service I’ve had to encounter in my life

Pure bad service I followed up with them on 17/06/2024 for my discovery card delivery. At 12pm before delivery time then at 13:04 and again at 14:45pm The consultants kept saying they have escalated the issue but no feedback provided during all the intervals of my delivery slot. When I finally called at 15:20 with discovery bank they advised they will reschedule my delivery for the 24/07/2024 which I must wait and can’t perform any transactions I had to rush and open a Capitec account so that I could transfer money to and fro so I can pay off my things due to their negligence. The Customer service agents get rude when you ask to reschedule and the driver claims that he called I asked to send a screenshot of all my calls to prove the driver **** and never arrived and they just keep beating around the bush and forcing to deliver my items the following week I’m yet to receive my card and honestly would advise service providers to stop using their services as they will lose potential clients due to this.