1 reviews | Active since Aug 2022
worst service disgusted service
my mtn home Wi-Fi which was supposed to get delivered on Friday hasn't come when i phoned dsv they said the order was cancelled the delivery guy couldn't make it , as to that no one has gotten back to me I had to phone as i had wasted so much of airtime going back and forth I then phoned Monday to get another date of delivery which was due for today between 12pm and 2pm. waited for it as it didn't come this is the 2nd time this has happen. a complaint advisor called me and advised me that she will call the Durban branch to advise them of this and she made sure that it will get delivered today i waited today and still no one has showed up. no one has called me i have to call them and set up delivery, i have paid R700, R300 of which was part of the pro rata cost now i have not received the Wi-Fi which i have lost out on the pro rata and its already end of the month. i wish i have not taken the wifi this has caused me so much of back and forth and money. at this point i don't even want the package now cause its a lie it doesn't get delivered DSV only make empty promises and they lie. i have wasted so much of money phoning its bad. i am at this point where dont want the delivery again because i will get let down again ,will just call back mtn and cancel the home wifi. I went to track the order and they have said it was cancelled again, i am taking time off from work for the delivery time and i am always getting let down. i will not recommend DSV to anyone
