most Terrible delivery provider.

If MTN wants number 1 client service complements they should stop using this DSV couriers. My parcel was supposed to be delivered on the 21/07/2023. I had to call in and ask what time will my parcel come in. after speaking to a very rude Nomsa who sounded very tired to do her job at 14:00, she then told me that the delivery man tried to get hold of me at 7:45am to deliver and since he couldn't get hold of me the parcel could not get delivered. I then asked her why did DSV send me texts at around 9am confirming that they'll deliver, she couldn't answer and she said I must hold she is calling the driver. using my airtime the call cut and she never got back to me. I called in again there was Ethen, he also tried to assist but the call cut again. called in the 3rd time and got hold of Sindiswa who also like Nomsa couldn't help me with anything but put me on hold to call a driver then cut the call

I eventually got a call on 28/07/2023 to arrange for a delivery for today 31/07/2023 and only to be called this morning to be told that unfortunately I wont be getting delivery today because the parcel has been tampered with!!!! so not only do they not deliver but they open and delay parcels! what upsets me is that this is that I'm already paying MTN for this Parcel! DSV has the most Terrible and unfriendly service I've ever received in delivery services.