DSV is very BAD. Close the shop.

I was suppose to receive my order on a Saturday 14-10-2023, the deiver didn't come through. On Monday 16th I received a call from the supplier stating that an update on their system states that I didn't have FICA documents which is obviously a total lie. My new date was Wednesday 18th between 08:00 - 10:00. I then received a tracking number bit sadly I didn't receive my parcel. Today is Thursday 19th no communication nothing at all. You service is bad please close the shop