DSV FREIGHT POOR SERVICE TO DISCOVERY LIFE CLIENTS

Dsv cancelled my delivery without prior notification. After cancelling business meetings with key stakeholders, confirming delivery date and time twice and receiving confirmation via sms they decided to not honour their own commitment. No professionalism from their agent Valencia mdletshe and manager Deon from their Durban branch. DSV is a very stakeholder to Discovery and will negatively impact customer experience.

Can Discovery look for another courier partner and terminate / discontinue DSV related services. As I do this write up I've been on hold for 45 minutes and counting.