DIGUSTING SERVICE
I signed a contract with Mtn and they advised DSV will deliver in the next 5 days. Contract was signed on 23 April 2024. Dsv contacted me and advised the devise will be delivered on 29 April 2024. I waited and it didn’t get delivered. They called on 30/04/2024… no apology nothing, arranging another day which is 2/05/2024. Date came, no delivery, no info that the delivery won’t be done. They call on the 03/05/2024 to arrange for another delivery which is suppose to be on 08/05/2024 . Still the same lady has no apology and and has the nerve to tell me that no deliveries were made yesterday, yet they had informed me they would deliver and still no communication that they weren’t working on 02 May. She calls again today and obviously I’m furious and her tone is beyond disgusting. She doesn’t acknowledge my reason for being angry and dissatisfied and on top on that she says if I don’t want the package delivered on the 08/05/2024 she will be more then willing to send it back to MTN. The audacity she has and her tone… let me tell you I was billed for a month and a half for the service and the next payment is due on May 15. Tell me is it fair for me to only use 7 days worth of product but I paid for 45 days( that’s if they decide to deliver) …They are completely inconsiderate and a bunch of ****s because even in their smss they said delivery between 2-4 pm yet on the phone the girl says they don’t do deliveries after 4… so I’m the one that magically sent that sms.. I am beyond astonished with the lack of seevice… DONT EVER USE this excuse of a courier company…
