BAD BAD SERVICE DSV FREIGHT

I have been waiting from 5th August for my new laptop to be delivered. First the biometric system did not recognize my fingerprints as I have none. I then made arrangement for a manual delivery which I was informed on 11 April 2024 will happen today (refer attached message), 12 April 2024.

In phoning DSV at the Witbank office (phone rings until it cuts out) and was given a totally incorrect phone number and was told that they (DSV) were unable to contact me. So my parcel is still not being delivered.

I have NEVER experienced such bad service from any other courier company, and this from an international company, wonder what the share holders will think about this!!

There is not email address to contact this business