Unhappy client 》dstv internet.

I ordered a internet router and it was delivered on Monday the 8th of December, till to date the data is not yet loaded I'm so frustrated and this is a total inconvenience for me and my family I'm even thinking of sending it back! Called 3 times to get assistance but all I'm getting is excuses I've been sent from pillar to post! I wouldn't recommend dstv internet to anyone at this point!