Zero stars

Poor poor service. I have been a Dstv customer for so long with extra view and all, but customer service is disappointing to say the least. After giving my customer details and going through the verification process, I've been on hold for over 15minutes waiting for the consultant to clear an error. After the 15minute hold, I have been transferred to another consultant who has no idea what the call is about and wants to start everything from scratch again. There is no way this could be tolerated. I am definitely canceling all Dstv products and will advise everyone else to do the same.