JVdh
Jacques Van den heever
1 reviews | Active since Dec 2015
02 Dec 2015, 20:15
Zero service
I am having issues linking my smart card to my dstv now. I keep getting smart card linked to other account. I have send a query to [Email Removed] with no repy. I have phoned the callcenter 5 times with all escalating but nothing gets done. Thay have verified there is a technical error but everyone i speak to send me to an other departments. From one to the other. Nobody will get back to me. Useless service.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Dec 2015, 14:42Hello Jalovdh0056,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2015, 14:42
Official
Hello Jalovdh0056,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,