TS
Taf S
1 reviews | Active since Oct 2018
13 Apr 2021, 14:22
Zero effort in rectifying erroneous charges on a closed accont
Closed my account in 2016 and in 2021, I am now being accused of having arrears incurred in 2020 yet consultants cannot provide a detailed statement to explain what the charges are for. So this requires escalation and I must wait patiently for feedback. Such an inconvenience to have to deal with this when I don't even use DSTV anymore. Unbelievable!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Apr 2021, 15:02Hi Taf,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Apr 2021, 15:02
Official
Hi Taf,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team