Zero Customer Care

Three months into my Black Friday Price Lock contract of R799 and not once have I received a bill for that amount.

The invoices received rang from R844 - R1050 and each month I report this to the call center and get told the same thing, “we don’t know why the invoice is wrong, it will be escalated to our manager but please pay the amount on the invoice to avoid being cut off”

Three months in a row now and still no call from a manager...

Surprises me daily how Mutichoice is still in business...