your system sucks
<p>i have 2 decoders on dstv one was on premium and 1 on easyview </p> <p>i was going to be away for a month so i decided to downgrade to compact since i wouldnt be watching </p> <p> </p> <p>my mum was home ... she doesnt know the diff between compact premium etc </p> <p> </p> <p>on 1st april the system didnt downgrade and now they want me to pay for premium for the month</p> <p> </p> <p>and now disconnected </p> <p> </p> <p>im an accountant , in this economic enviroment people dont have money to pay for luxuries like dstv </p> <p> </p> <p>dont rip people off because yourl are giants look what happended to vodacom </p>
Dear Rajesh Nathoo
We are unable to access your DStv account. Please send us one of the following details :
• MultiChoice Customer Number
• ID Number
• Decoder Serial Number
• SmartCard Serial Number
so we can assist further.
Regards
Elna
Best regards,
Dear Rajesh Nathoo
We are unable to access your DStv account. Please send us one of the following details :
• MultiChoice Customer Number
• ID Number
• Decoder Serial Number
• SmartCard Serial Number
so we can assist further.
Regards
Elna
Best regards,
Dear Rajesh Nathoo
We are unable to access your DStv account. Please respond with one of the following details :
• MultiChoice Customer Number
• ID Number
• Decoder Serial Number
• SmartCard Serial Number
Regards
Elna
Best regards,
Dear Rajesh Nathoo
We are unable to access your DStv account. Please respond with one of the following details :
• MultiChoice Customer Number
• ID Number
• Decoder Serial Number
• SmartCard Serial Number
Regards
Elna
Best regards,
Dear Rajesh Nathoo
Thank you for your prompt response.
We have conducted an investigation and we confirm that a schedule for the downgrade of service to Compact was requested on the 1st of April 2016. For this reason, we have manually adjusted your DStv account and reversed the reconnection fees. Your account is now in credit of R596.06 which is available to use for your next subscription.
Should you have any further questions, please do not hesitate to contact us. We are here to assist you.
Regards
Elna
Best regards,
Dear Rajesh Nathoo
Thank you for your prompt response.
We have conducted an investigation and we confirm that a schedule for the downgrade of service to Compact was requested on the 1st of April 2016. For this reason, we have manually adjusted your DStv account and reversed the reconnection fees. Your account is now in credit of R596.06 which is available to use for your next subscription.
Should you have any further questions, please do not hesitate to contact us. We are here to assist you.
Regards
Elna
Best regards,
Dear Rajesh,
Thank you for your response.
We confirm that your DStv account has been manually adjusted.
Currently, the account has a credit balance and has two active DStv packages (Compact and Easyview).
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah
Best regards,
Dear Rajesh,
Thank you for your response.
We confirm that your DStv account has been manually adjusted.
Currently, the account has a credit balance and has two active DStv packages (Compact and Easyview).
Should you require any further assistance, please don’t hesitate to contact us.
Kind regards
Dinah
Best regards,