1 reviews | Active since Mar 2020
Your service sucks
I paid my Dstv on the 9th of March due to me leaving for Johannesburg with work. Dstv disconnected my service even though I paid more than required. I got back to Cape Town on the 20th and my dstv was still disconnected. I called them and they found the payment and switched it on. The dstv was disconnected again and I called. The next person found the payment and switched it on again. I told the Perón I will not be paying for the days it was off. I got home on Tuesday and it was off again. They again found the payment. It was switched on again. Last night I paid another R650 and this morni G I got an sms saying I need to pay R1147 and I paid altogether R1350. I called it was told it will be switched on. It is still off and now I can't get through to you. I requested a manager call me the agent said I won't be charged. Your service sucks I am not leaving it at this.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
