1 reviews | Active since Oct 2022
YOUR SERVICE SUCK!!!
They don't even deserve a 1 Star... Bad customer service... On Wednesday the 10th I phoned and spoke to Zoleka, well All I can say is that she was not much help. She laughed im my ear when I explained my situation to her. Eventually I spoke to a manager... I did not get her name as the line was not clear enough.. After 33 min on the phone she said she will phone mw back... Well I am still waiting....
So I phoned back again and spoke to Angelo who was so nice and helped reconnecting my services after I explained to him what was happning... I have made payment arrangements with him..
Today when I got home my services was disconnected again...
I chatted with Neo on the online chat where he said that before I can make a payment arrragement my account need to be in a R2000 arrears. Which I don't understand...
Anyway asked him that I can speak to a manager he then said that the managers is not available, then after along chat forward I askes again he then said that the manager is in a meeting and that I need to leave my active number and the manager will call me back... I said that he/she muat phone back in 10 min because they never do???????
It's been more than an hour and I am still waiting for thay call...
I want to cancel my DSTV due to bad customer services, it just a waste of money..
Your services SUCK BIG TIME!!!!!
I trust after this complaint someone will call me back ASAP!!!!!!!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
