Your service REALLY SUCKS

Good day

I have a complaint about this compact promo that you guys had, it was upgraded in July 2019 and the sms stated that it will run at R460 + R90 but when I check my next bill it says it's R614 I don't understand.

My ID number is ***

Please sort this out cause when I logged a call on Friday 02/08/2019 I was told I will be contacted within 24hours. Still nothing. and I called again on a Tuesday 06/08/2019 still nothing their ref when I called is ***

AUTO RESPONSE Hi there,

Thanks for getting in touch with the DStv Help Team. We're here to help with all queries related to DStv. Your query has been logged and your reference number is ***. We'll get back to you within 8 working hours.

We're available for assistance everyday from 7am - 10pm (including public holidays).

Thank you DStv