1 reviews | Active since Oct 2011
your dstv packages are a RIPOFF
i have been complaining about this for years, i am still complaining, but clearly Multichoice doesnt care!!!..your packages are extremely expensive and most of the channels we pay for we dont even need, i have Compact, and i watch 174,175,176, 191, my child watches at least 301,304,309...as for me i hardly even watch those channels cause i record as i am always busy, i have extraview plus two insurances for my decoders, i pay R454, so much money for so many channels that i dont even watch, that i dont even know that are on my package, i wanted to downgrade to the R199 or the R99 package but there is no 161 and food network on thise channels, but at least there is 301,309 nd 309 on the R199 package and the R99 package is completely useless.....who even watches this odd channels that you have put on this packagaes???>>>please put 161 and 174 and 175 on the R199 package and replace some of those useless channels that are there that nobody even knows of...i am sure you are able to check ratings and u will see how many of this channels that they are not watched by anybody....you call your company Multichoice, but what choices are there for us??? why can we not make up our own packs?
The channels selected for our Bouquets are according to the rights and price agreements that MultiChoice was able to secure with the relevant channel suppliers.
All our bouquets are pre-defined and fixed and you cannot select your own channels or add channels that will comprise the package.
MultiChoice has investigated customizing channel packages for individual subscribers, but has found it to not be financially feasible. It would greatly increase the monthly subscription fee even if fever channels are selected.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
The channels selected for our Bouquets are according to the rights and price agreements that MultiChoice was able to secure with the relevant channel suppliers.
All our bouquets are pre-defined and fixed and you cannot select your own channels or add channels that will comprise the package.
MultiChoice has investigated customizing channel packages for individual subscribers, but has found it to not be financially feasible. It would greatly increase the monthly subscription fee even if fever channels are selected.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert