1 reviews | Active since Jan 2017

10 Apr 2024, 14:46

YOUR CHATBOT SUCKS

Their landline *** is basically the same as their self help app. You just get bounced around from option to option, but never get to speak to anyone. And needless to say their options don't cover my query - why is my insurance cancelled?? It really is quite pitiful. Just as well they have good sport, or I would have cancelled this whole thing decades ago.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2024, 14:48
Official
Hi  Brad, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,