YOUR BILLING SYSTEM UP TO **** AGAIN

Good day<br> <br> It is 15 December 2015 & today is the 3rd time my services have been disconnected this month due to error on you part. I have to waste airtime calling your useless service centre & then still get charged R50 for re-connection of services. Please explain yourselves & re-connect services ASAP as my account should actually be in credit rather than arrears. See your email below.<br> Date: Wed, 9 Dec 2015 08:57:43 +0000<br> From: [Email Removed]<br> To: [Email Removed]<br> Subject: Multichoice-Reply [#***]<br> <br> <br> <br> Notification<br> Enquiry Reference Number:<br> ***<br> Dear DStv Customer,<br> <br> Thank you for your e-mail. We apologise for the delayed response.<br> <br> <br> <br> It has been a great pleasure to assist you on your enquiry<br> <br> It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.<br> <br> <br> <br> The payments of R204.88 and R204.88 was received on the 8thDecember 2015. Thank you.<br> <br> Our records indicate that your account reflects credit balance of R115.88<br> <br> <br> <br> <br> Kind regards<br> Audrey Palmer<br>