you still haven't allocated our payment and keep cutting us off

Item: DStv (MultiChoice)
Rating: 1
Author: Michelle M

Case reference **********

We made the necessary payment on 5th of July and have emailed this proof of payment to DSTV at least 5 times (probably more). The payment has STILL not been allocated to our account (despite being escalated) and they cut us off every week. Sort out your account department!!!

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

25 Aug 2017, 18:33

Dear Michelle

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

DStv (MultiChoice)'s reply25 Aug 2017, 18:33

Official

Dear Michelle

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

Michelle M's updateReviewer Update

31 Aug 2017, 14:14

Thanks Elna, it's been a long time coming. I'm glad you've been able to resolve this for us successfully

Michelle M's update31 Aug 2017, 14:14

Reviewer Update

Thanks Elna, it's been a long time coming. I'm glad you've been able to resolve this for us successfully