MC
Maryka C
1 reviews | Active since Mar 2015
30 Mar 2015, 07:54
YOU REALLY DONT CARE
THIS IS EVEY CASE NUMBER I HAVE RECEIVED, YET STILL A MONTH LATER I DONT HAVE A WORKING DSTV:<br> ***<br> ***<br> ***<br> ***<br> <br> BUT THE AMOUNTS ARE ADDING UP. WELL DONE YOU WILL RECEIVE THE WORST COMPANY VOTE FROM ME AND ALL MY FRIENDS AND FAMILY
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Mar 2015, 16:30Hello Maryka14,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records your service is active on the DStv Compact Bouquet
Please advise on the different error that you receiving on your decoder in order for us to assist you accordingly.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records your service is active on the DStv Compact Bouquet
Please advise on the different error that you receiving on your decoder in order for us to assist you accordingly.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply30 Mar 2015, 16:30
Official
Hello Maryka14,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records your service is active on the DStv Compact Bouquet
Please advise on the different error that you receiving on your decoder in order for us to assist you accordingly.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records your service is active on the DStv Compact Bouquet
Please advise on the different error that you receiving on your decoder in order for us to assist you accordingly.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert