YOU GUYS NO NOTHING ABOUT CUSTOMER CENTRICITY

TO BE AN EXPLORA CUSTOMER IS THE WORST THING EVER!!!

I am on holiday in Durban and have been told that I cannot connect my SmartCard to my holiday home because I have an explora. Honestly, had I known that having an explora at home will result in me being locked into a single product, I would not have purchased this product. I will definitely be cancelling my premium subscription. Your product developers and UX Team need to be fired because your product implementation plan does not align to customer centricity.

Pathetic service!!!!!