You get cut off for paying your bill

<p>Been a customer for 30 years and never skipped a payment. Paid 2 days late last month and was cut off. Provided proof of payment to Wendy Zulu, ********** Nosipho Siyo - everytime with proof attached and promises that it will be fixed. Cut off again today. So what do I do to get reconnected? Paying does not help so there must be something I am missing. Reconnection fees are charged everytime I phone or complain - will that be reversed? Sent an email to Evan Bloem, their customer liaison officer - will see what becomes of that.</p>