RT
Rose T

1 reviews | Active since Jul 2022

15 Nov 2022, 06:48

You continue to ****med people 🙄 and you loosing more subscribers.

You did it again. Dstv you not willing to rectify any mistakes .you actually continue to rip us off .I signed up for a the cheapest package .I don't know how many complaints I'm writing . To my surprise I even downgraded my package to dstv access before month end of October to avoid this high charges I'm experiencing. Well I'm owing dstv R479 how typical .this is crazy. This is ridiculous. I have paid my channels twice last month .I was told I have credit on my account because I was charged unfairly. But no way .here I am crying again with a crazy amount .my balance break down there's another amount which I don't know which is coming from .yho guys this is too much .when you ask these guys to cancel your account .they Apologize and promise to rectify their mistakes. But later they do worse than that .God I need my lawyer to intervene. I've been ****med by dstv .

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2022, 07:32
Official
Hi  Rose, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

 Kind regards
DStv: Hello Peter Team 
RT
Rose T's update15 Nov 2022, 09:50
Reviewer Update
Mxm normal routine you never rectify anything. Waste of time .but note that you have lost another customer. I'm done with you guys this can't be happening. One thing after the other .but my legal team .will investigate this matter on how did it came to this amount you know claiming I should pay ..and I need that lady I signed up with for dstv .as calls are recorded for security purposes. I believe a copy of that recording will be made available in order for me to proceed with my case .
RT
Rose T's update17 Nov 2022, 11:26
Reviewer Update
You promise to fix my problems and allocate my credit .but you keep sending me messages to stop my viewing. You have not rectify any mistakes and you have not removed that router you collected under my account and I'm expected to pay money which I don't know. If you stop my viewing .cancel this account as well because there's no solution.