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chantal R
1 reviews | Active since Jan 2019
05 Apr 2023, 13:55
You are losing customers due to pathetic service
My father did not take a price lock contract. You now state he is on price lock and cant suspend service as he is on holiday. He normally suspends and reconnects when back from holiday. We have tried since Monday to resolve this but nobody is assiting. Now we are told to cancel a contract which we never took
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Apr 2023, 14:02Hi Chantal Ramsundhar,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Apr 2023, 14:02
Official
Hi Chantal Ramsundhar,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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chantal R's updateReviewer Update
05 Apr 2023, 22:00My father did not take a price lock contract. You now state he is on price lock and cant suspend service as he is on holiday. He normally suspends and reconnects when back from holiday. We have tried since Monday to resolve this but nobody is assiting. Now we are told to cancel a contract which we never took
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chantal R's update05 Apr 2023, 22:00
Reviewer Update
My father did not take a price lock contract. You now state he is on price lock and cant suspend service as he is on holiday. He normally suspends and reconnects when back from holiday. We have tried since Monday to resolve this but nobody is assiting. Now we are told to cancel a contract which we never took
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chantal R's updateReviewer Update
12 Apr 2023, 13:06Still waiting for call and a response from Shanwill at multichoice
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chantal R's update12 Apr 2023, 13:06
Reviewer Update
Still waiting for call and a response from Shanwill at multichoice