NM
Nkosazana M
1 reviews | Active since Mar 2023
27 Mar 2023, 07:45
You are ****!
Even today I haven't being refunded my money I paid on the 23 Feb 2023 for March compact package,only to be down graded to easy package before the last day of the month of Feb without my concern. The call I recieved was just a bluff & being taken for a ride by multi with their I competent workers.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Mar 2023, 08:45Hi Nkosazana Moloi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Mar 2023, 08:45
Official
Hi Nkosazana Moloi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
28 Mar 2023, 13:22Hi Nkosazana,
Kindly note that we tried contacting you on your mobile number 082*****93 with a *** and could not get hold of you. Please accept our sincerest apologies for the system error that downgraded your subscription to easy view however we can still upgrade the subscription to the compact package.
Should you wish to be refunded the credit amount of R506.77 you will need to provide us with the below documents.
-ID Copy
-Proof of Banking can be a 3 months bank statement
- Proof of payment -Slip that you got from Shoprite after paying.
Kind regards,
DStv: Hello Peter Team
Kindly note that we tried contacting you on your mobile number 082*****93 with a *** and could not get hold of you. Please accept our sincerest apologies for the system error that downgraded your subscription to easy view however we can still upgrade the subscription to the compact package.
Should you wish to be refunded the credit amount of R506.77 you will need to provide us with the below documents.
-ID Copy
-Proof of Banking can be a 3 months bank statement
- Proof of payment -Slip that you got from Shoprite after paying.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Mar 2023, 13:22
Official
Hi Nkosazana,
Kindly note that we tried contacting you on your mobile number 082*****93 with a *** and could not get hold of you. Please accept our sincerest apologies for the system error that downgraded your subscription to easy view however we can still upgrade the subscription to the compact package.
Should you wish to be refunded the credit amount of R506.77 you will need to provide us with the below documents.
-ID Copy
-Proof of Banking can be a 3 months bank statement
- Proof of payment -Slip that you got from Shoprite after paying.
Kind regards,
DStv: Hello Peter Team
Kindly note that we tried contacting you on your mobile number 082*****93 with a *** and could not get hold of you. Please accept our sincerest apologies for the system error that downgraded your subscription to easy view however we can still upgrade the subscription to the compact package.
Should you wish to be refunded the credit amount of R506.77 you will need to provide us with the below documents.
-ID Copy
-Proof of Banking can be a 3 months bank statement
- Proof of payment -Slip that you got from Shoprite after paying.
Kind regards,
DStv: Hello Peter Team