KH
Kekeletso H

1 reviews | Active since Dec 2020

14 Dec 2020, 09:21

YOU ARE A RIPOFF

MULTICHOICE YOU ARE A ****!!!! I RECONNECTED MY DSTV IN NOVEMEBR AND PAYMENT OF THE AMOUNT I WAS GIVEN. MY PAYMENT DATE IS 15NTH OF THE MONTH BUT WHEN I WAKE UP THIS MORNING MY DSTV HAS BEEN DISCONNECTED AND I'M NOW TOLD OF EXTRA CHARGES THAT I DID NOT PAY. HOW DO YOU CUT MY VIEWING A DAY BEFORE MAKING PAYMENT????AND ALL THOS CHARGES WHY WAS I NOT MADE AWARE OF THEM BEFORE???? YOU ARE BAD SERVICE COMPANY AND RIPPING US OFF WITH EXTRA CHARGES. I'M ON PREMIUM BUT I ALWAYS HAVE TO PAY EXTRA AMOUNTS NOT THE AMOUNT I'M SUPPOSED TO PAY!!! AMOUNTS I DON'T KNOW WHERE THEY COME FROM

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Dec 2020, 09:47
Official
Hi Kekeletso Hlomeli, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Dec 2020, 15:35
Official
Hi Kekeletso Hlomeli, 

With reference to our telephonic conversation, we confirm that your query has been resolved.

Kind regards 
DStv: Hello Peter Team


Best regards,

KH
Kekeletso H's update14 Dec 2020, 15:37
Reviewer Update
Thank you for resolving the issue.