1 reviews | Active since May 2012
YET AGAIN DSTV #$@$!$$@ UP
I am so done with Dstv's appalling non-existant service...<br> All my Hellopeter complaints are about Dstv.<br> What does one have to do in order for this ****ty useless company to get something right?????<br> For the past six months i have not been getting a statement so i am clearly in the dark as to what to pay on my account. I have queried this numerous times with this *********** company and i waa told becuase i pay my account in advance every month i wont get a statement. Bearing in mind i only overpay by about a R100. So i am in fact still owing Dstv at the end of the next month but only God knows what amount i need to pay and it is time consuming to always query this with them every month. So i did a recon on my account myself and established my monthly subscription is R450. So that's what i pay. Today i went to pay R450 and i than got an sms stating i need to pay R393 to avoid been disconnecting. WTG Dstv. I have never short paid this account where the **** is this amount coming from???? Really disgusted at this pathetic useless company
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
