YES

FIRSTLY, I HAVE CALLED MONTHLY REGARDING MY SAME ISSUE. THIS MORNING I HELD ON MY WORK LINE FOR 35 MINUTES AWAITING FOR A MANGER AS THE AGENT COULD NOT ASSIST AS USUAL. WHY THERE ARE CALL CENTRE AGENTS, I DO NOT NO, THERE WAS NOBODY TO COME BACK TO ME AND SAY APOLOGIES FOR THE DELAY, SO EVENTUALLY I HUNG UP. I PAY ALMOST A THOUSAND RAND A MONTH AND SIT UP WITH THE SAME ISSUE MONTH AFTER MONTH. SOMETIMES I MUST WONDER WHAT OTHER CLIENTS SIT UP WITH SINCE IT KEEPS HAPPING TO ME. SERVICE IS SHOCKING!!!!!!!!!!!!!!! AND NOT TO MENTION THE AMOUNT OF MONEY I SPEND PHONING DSTV WITH FAILING RESULTS... I CANNOT EXPRESS MY FRUSTATRATION AND THEN THE AGENTS WANT TO BE CHEEKY AND TELL YOU WHAT THEY THINK THEY NO.....!!! WHERE IS THERE WORK ETTICIT WHEN CUSTOMER IS ALWAYS RIGHT.