Yes

I'm very angry with dstv, I had a router connected to my dstv package which was on contract, I canceled the contract a couple of months because the router was not what I promised in terms of data, I was told to pay 1400 for the garget to be mine so I told them I would pay when I have money. I got a message saying I must pay 1780.00 on December and now in January I paid the full amount and when I called telling them that my dstv is still not working after paying, I was told my account is a ********** account and I must go to multichoice. I went to multichoice in Benoni and I was told in the morning the following day everything will be fine and the dstv will work. Today my dstv is still not working I call multichoice again and I am told that they where told in the morning that my problem is sorted, I call the customer number again today after being told that and I am still told that my account is listed a ********** account. I really think its unprofessional because I have paid them everything but now it's difficult for me to get help on their side, but if I was a new customer wanting a package I would have gotten service long time ago.