XTRAVIEW AND DECODER NOT WORKING- NO SUPPORT OR CALLBACK TO RECITFY SUCH

<p>I am actually so sick of phoning Multichoice for assistance with my decoders. The explora was not working. After 7 phone calls of about 45min average the explora has now been sorted, but now the HD PVR in the bedroom is not working. This has been happening for the past two months already.</p> <p>I have now requested extraview to phone me 3 times, of which they phone you at 10am in the morning when you are at work, and you are expected to drive home to fix a decoder, of which when you advise them that one cannot due to work, they advise they will phone you back and they never do.</p> <p>Yet every month I need to pay my subscription- I have now even downgraded to a lower package as i cannot use it, as they cannot stop or suspend the service due to me not being able to have the service.</p> <p>I am technically now paying for a service that I cannot use, and I am sick of their slack service.</p> <p>I need a place I can actually report them to. This is theft of money as I am paying for a service I am not getting and their call center is useless!!!!!!!!!!!!!!!</p> <p>Nobody is compitent to rectify the problem, and it is always at their conveniance and not their client's.</p>