JB
Johan B
1 reviews | Active since Mar 2016
03 Mar 2016, 21:14
xtra view
Tv account with xtra view,it was workin fine,the following day it suddenly didn't work,phone dstv an hold for about 10min before someone helped me,couldn't help me and keeps on giving error why pay for something I cannot use?poor service0
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
07 Mar 2016, 09:53Hello Jonnie13jdb,
We could not get hold of you today and discuss your query telephonically. Please accept our apology for the delayed response and the poor customer experience.
According to our records, you had contacted our call centre on 04 March 2016 regarding your query.
Please send us your feedback to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically. Please accept our apology for the delayed response and the poor customer experience.
According to our records, you had contacted our call centre on 04 March 2016 regarding your query.
Please send us your feedback to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply07 Mar 2016, 09:53
Official
Hello Jonnie13jdb,
We could not get hold of you today and discuss your query telephonically. Please accept our apology for the delayed response and the poor customer experience.
According to our records, you had contacted our call centre on 04 March 2016 regarding your query.
Please send us your feedback to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically. Please accept our apology for the delayed response and the poor customer experience.
According to our records, you had contacted our call centre on 04 March 2016 regarding your query.
Please send us your feedback to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,