WT
Wajeeha T

1 reviews | Active since Dec 2015

09 Jun 2016, 13:03

XPLORA NOT ACTIVE

<p>I app**** for the price lock dstv xplora. once received it was promptly installed but i could not activate teh services. They endevoured to activate this within 24hrs. After 24hrs the service was still not connected and made several calls each time the supervisor was supposed to give me a call back in an hour i did not hear from them. The issue is still not resolved and i still have no service 3 days later.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jun 2016, 09:54
Official

Good day Cindy

We tried to contact you without any success.

According to our records you have been assisted by one of our consultants that activated your service.

Should problem persist please advise us by return mail and we will assist accordingly.

Regards

Rupert

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jun 2016, 09:58
Official

Good day Wajeeha

Please accept my sincerest apologies for the incorrect name on my previous correspondence.

Should problem persist please advise us by return mail and we will assist accordingly.

Regards

Rupert